Returns & Exchanges
At Tenable Knives, we stand behind the craftsmanship of our everyday carry essentials and offer a 30-day window for returns or exchanges on all unused items in their original packaging. We aim to ensure your complete satisfaction with every precision-engineered tool you purchase from our collection.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Item
Securely place the knife in its original gift box and shipping carton, ensuring all protective inserts and documentation are included to prevent damage during transit.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our workshop receives and inspects your return for quality assurance, we will process your refund or ship your replacement within 5-7 business days.